Customer Services

MHT, Microsoft Dynamics Partner Microsoft Dynamics ParCustomer Servicetner with decades of experience in IT projects, has created ​​CustomerService.CRM, a solution developed on Microsoft Dynamics CRM to manage the specific needs of companies that offer, within its business support services.

Used products
Microsoft Dynamics CRM

It allows company managers to monitor the efficiency of the service provided and to better distribute the workload to different users and departments. Specific features help you manage your calls and incoming emails, allowing immediate qualification of the call, depending on the complexity of the case.