Microsoft Dynamics CMR 4.0 is the ideal solution to improve your sales success and your customer service quality. Usable from Microsoft Outlook and Web, is easy to use, customaze and keep integrated with other programs, scalable to grow with your business. The system always gives you updated information even off-line.

CRM, Customer Relationship Management: what does it mean?

Below you can know alla the functionalities and the advantages Microsoft Dynamics CRM offers, but to have immediatly information about the solution: 

write to crm@mhtnet.it or call the green number 800278078

Win Attach.CRM add-on, find how click here

Business Advantages

• improve sales success
• give customers an efficient service
• decide quickly and consciously
• share information
• manage customazations
• have a complete integrated system

Thanks to the expertise, gained during over 10 years of activities and projects, MHT has developped many add-on solutions, compliting and improving Microsoft Dynamics CRM functions. Click here to know them.

Improving sales success
Using an individual productivity tool like Microsoft Office Outlook®, users has all the information about customers and their activities in a unique platform, so they can concentrate on business rather than simple actions

Supply customers an efficient service
The assistance service team could organize and co-ordinate its job according to the priority of requests; service manager can organize assistance operations and team through a simple user console

Decide quickly and consciously
Information and indicators performance control and supervising are managed through a pre-configured report set, easily integrable by users

Share information
Every user can find the information useful for his job quickly and intuitivly, with a simple click, co-ordinating his activities with those of other company areas. Interation between users is easier thanks to workflow automation that give the possibility to have standard actions.

Manage customazations and simple scalability
Adjust and extend Microsoft Dynamics CRM® to your business needs through an integrated interface, managing implementation as well as the deployment of customazations; the scalability is guaranteed from the structure based on Microsoft Windows Server® and Microsoft SQL Server® technology, to respond to different needs from Small Business to Enterprise.

Having a complete integration
Thanks to a complete integration with Microsoft Office®, is possible to complete company documents with Microsoft Dynamics CRM® data, create reports and customized statistics through Microsoft Office Excel®. ERP integration is easy to implementation thanks to Web Services technology that consent a structured approach to integration processes.

Team MHT
MHT has a very expert team of 80 consultants on Microsoft Dynamics CRM, AX e NAV. All our senior consultants are Microsoft certified ufficially. During 12 years MHT has conclude many Dynamics CRM projects.